Nicci Fletcher
A Flexible Approach to Small Business Development
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Mr B of Oxford
Financial Coaching & Business Development
 


When I was first introduced to Nicci I desperately needed to sort out my finances as I was facing bankruptcy.  I had significant debts, mostly spread across half a dozen high interest rate credit cards.  It was not only incredibly expensive but it was starting to make me feel very uncomfortable.  My business was suffering, as I was unable to focus on meeting the needs of customers or finding new markets.  I had been putting off dealing with the situation for months, thinking that it was one big ogre of a problem that was too big to deal with, even though I knew that this was only going to make things worse.

Although I understood the principals and benefits of coaching I hadn’t managed to get to the root of the problem on my own.  Actually working through the process with an extremely professional, thorough and talented coach made all the difference.  After a few sessions Nicci helped me to facilitate my own financial metamorphosis, enabling me to take control of my finances again, saving hundreds of pounds in interest payments.  She helped me to break the problem down into small manageable chunks, setting a series of journey goals.  She then monitored my commitment and progress closely helping me to maintain my focus and motivation until success was achieved.
 
Once my finances were no longer a concern we turned our attention to developing the business in directions I hadn't previously considered.  Sometimes when you are running your own business you're too close to the situation and it takes an outsider like Nicci to really understand the problems being faced and to develop creative solutions.
 


 
 
Mr D of Dorchester
Self Confidence Coaching
 


I approached Nicci when I was preparing for a college interview day and I was determined to be as good as possible.  The course would give me an NVQ in an industry that I have always wanted to work in, so I suppose you could say that my future happiness depended on my success.   Nicci and I worked on how to prepare for the interview day including the types of questions I might be asked and my possible answers.  She encouraged me to increase my appearance of self confidence by changing weaker statements such as “I hope…” into the stronger response of “I will…” 
 
I was offered a place at the end of the day and I’ve now nearly finished my first semester.  I’m really enjoying the course and have already been selected for possible summer work with a UK based low cost airline.  I can’t thank Nicci enough, for whilst I was the one who attended the interview and was offered the place, she helped me to believe in myself and have the confidence to succeed.


 
 
Miss M of Chippenham
New Business Start-up
  


Running a new business is an enormous challenge.  Although my family and friends were being as supportive as possible it was a new experience for them as well.  I felt I needed more specific and knowledgeable support, so I was extremely please when I was introduced to Nicci.  She spent the time to really understand my business vision before offering well thought out, innovative ideas about organising my business and growing my customer base.  She also wrote a detailed, well-researched business plan to support a bank loan application.  My bank manager said it was one of the best business plans she'd read during her 10yrs at the bank: the loan was approved immediately.



 
  
Miss W of Halifax
Career Coaching
 
 


Working in a demanding IT Business Development role is a challenge at the best of times.  During a difficult economic climate it becomes even more vital to remain motivated, diligent and assertive to be successful.  I was in my ideal job, however, my self-esteem was at rock bottom.  My boss was continually under-mining me and I felt I was a fake who was about to found out.

Coaching helped me to improve my positive mental attitude.  I’m now confident that I’m good at my job without being arrogant.  My boss has noticed the difference in my attitude and has started to make me feel that he values my opinions and contributions to the department.  Nicci has helped me to establish what I really want from my career and to find the means within myself to get it.  She has assisted me in confidently handling barriers and objections, remaining positive in difficult circumstances and achieving brilliant results.



 
 
Mrs W of Shaftesbury
Business Development & Coaching
 

My business was beginning to suffer when I lost two of my major clients due to company mergers.  Nicci helped me to identify new services and markets.  However, I was not convinced that I had the experience or confidence to take my business in this new direction.  Rather than ignoring my concerns Nicci helped me to take a step back from the situation.  We then worked on improving my elf-confidence and some of my core business skills, before implementing a scaled down version of the original plan.  Testing the water in this way has been a great success and I now have the confidence to implement the whole plan.

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Mr G of Northampton
Business Development & Training
 
After my wife died my business quickly became a real mess.  Mrs G had previously done all of the clerical work, typing a monthly catalogue, maintaining our mailing lists, raising invoices and paying bills etc.  All of these documents were done on a typewriter.  I can only manage about 5 words per minute with another 5 minutes to correct the mistakes!  When Nicci first became involved in the business she quickly understood the problems I was facing.  After discussing all of the options Nicci computerised 95% of the clerical work.  I was a little sceptical at first, not knowing one end of a computer from another.  However, Nicci was a excellent, patient trainer and even created me a tailored, step-by-step, "Dummies Guide" on how, when and why to do each task.  Not only do I know exactly what I have to do each month, if I need help in the future, someone else will find it very easy too.
 
 
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© Nicola Fletcher 2010